Effective date: October 29, 2026
Where We Ship
We ship to addresses within the United States only, including all 50 states, Washington D.C., and APO/FPO/DPO military addresses. We do not currently ship internationally.
Shipping Rates
- Free Shipping on orders of $49 or more (before taxes).
- Standard Shipping: $7.99 flat rate on orders under $49.
The final shipping cost is shown at checkout before you pay.
Processing Time
Orders are processed within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays are processed the next business day.
Delivery Time
After your order ships, standard delivery usually takes 3–7 business days within the contiguous United States. Deliveries to Alaska, Hawaii, U.S. territories, and military addresses may take longer. Delivery times are estimates and are not guaranteed.
If we cannot ship your order within the time stated, we will notify you by email and give you the option to agree to the delay or cancel your order for a full refund, as required by the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule.
Order Tracking
When your order ships, you will receive an email with a tracking number. You can also check your order status in My Account.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment; additional shipping charges may apply.
Lost, Stolen, or Damaged Packages
If your tracking shows “delivered” but you cannot find your package, please check with neighbors and your local post office, then contact us within 7 days at ticianamarket@gmail.com. If your package arrives damaged, see our Refund & Returns Policy. We will work with you and the carrier to resolve the issue.
Sales Tax
Sales tax is calculated at checkout based on your shipping address, where applicable.
Questions?
Email us at ticianamarket@gmail.com.